Absolute professional! He sold our house immediately after we put it on the market. Our goal was to have it listed before we left on a family vacation, but we were under contract before we left on vacation! Charles was upbeat about the process and knowledgeable about the market. Charles does his homework and is very responsive to questions and available for support. We would gladly use him in the future if we decide to sell, and recommend Charles to all of our friends and family.